Overriding authorities

Notwithstanding your agreement with us for the provision of our services, our Terms and Conditions and our Privacy Policy, there may be circumstances where we are required to act in accordance with obligations or directions arising or given under the various powers exercisable by the relevant authorities under anti-money laundering and financial crime laws and regulations applicable in the jurisdictions in which we operate a business, including the Terrorism Act 2000, the Anti-Terrorism, Crime and Security Act 2001, the Proceeds of Crime Act 2002, the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 and/or any Act or Regulation that replaces or supplements them.

Reporting obligations

We are obliged in certain circumstances to disclose otherwise confidential information to the National Crime Agency, and other regulatory bodies. This includes where we know or suspect that a client transaction involves money laundering or any other similarly reportable issue. If, while you are a client of Complete Licensing Limited, it becomes necessary to make a money laundering disclosure, we may not be able to inform you that a disclosure has been made or the reasons for it. We also may not be able to progress your matter until the relevant authority has confirmed that we can.

Credit searches

We may conduct credit searches in relation to you and any connected parties.

No cash

It is our policy not to accept cash deposits into our account.

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