A practical overview of the specialist tobacconist exemption under the Tobacco and Vapes Act 2026—what’s changing for in-store cigar advertising, sampling, packaging proposals, and upcoming retail licensing, plus how to prepare.
Complete Licensing secured a new time-limited premises licence for EADN St Paul’s in the City of London, allowing alcohol sales until 4:00am on selected nights.
If someone flouts the licensing laws, they face consequences which can be severe, but if they make a wrong step accidentally or through ignorance, they need a helping hand.
PM Starmer is being praised for extending pub licensing hours to 5am for Monday’s late-night England vs. Mexico World Cup match.
Complete Licensing played a key role in a recent hearing which underlined the depth of our professional knowledge and left two west London bar operators very happy.
As far as the hospitality sector goes, ‘incident’ might be considered something of a dirty word, conjuring worries about falling foul of licensing or criminal laws.
One West London chain of shisha bars has led the way in late night opening, aimed mainly at those working in the gig economy, and Complete Licensing was on hand recently to secure the late, late licence which they felt their business needed.
The hospitality sector in and around London has been put on high alert following two deaths and other instances of serious harm caused by new illegal drugs.
We at Complete Licensing are delighted to announce that we have been admitted as a corporate member of the Association of British Investigators. And on top of that, two of our unrivalled team of experts, Richard Bunch and Adrian Studd, have also been accepted for membership.
We at Complete Licensing are delighted to announce that we have been admitted as a corporate member of the Association of British Investigators. And on top of that, two of our unrivalled team of experts, Richard Bunch and Adrian Studd, have also been accepted for membership.
Don’t let the mild autumn weather fool you – the Festive Season is just around the corner, and you’d better act fast if you’re not fully prepared to meet the potential rush of merrymakers heading for bars, clubs and restaurants.
If you’ve served 30 years as a police officer, you’ve probably seen most things the job can throw at you, and that’s certainly the case with Sandy Tracey.
We are proud to announce that Complete Licensing has successfully achieved Cyber Essentials certification! This milestone highlights our dedication to protecting our clients’ data and maintaining the security of our systems.
At Complete Licensing, we’re asked all sorts of questions about licensing and the hospitality sector, and among the most frequent topics which comes up is that of licensing objectives.
Here we are then – or, in football parlance, here we go (here we go, here we go) – at the start of Euro 2024, when fans of all nations are still full of hope and keen to sink more than just one glass as they cheer on their team.
Licensees will be hoping for English and Scottish success at the Euro 24 football championships – and not just for patriotic reasons. In a move which recognises nationwide interest in the Germany-based event, the Government has made provision for longer opening hours should either or both of the Home nations make it through the group stages and into the business end of the finals.
It’s a sad but inescapable fact that the threat of terrorist action is something we live with nowadays. Attacks by terrorists may be thankfully rare in the UK – thanks, in no small part, to the vigilance of security forces and the public – but their effects can be devastating.
It’s a sad but inescapable fact that the threat of terrorist action is something we live with nowadays. Attacks by terrorists may be thankfully rare in the UK – thanks, in no small part, to the vigilance of security forces and the public – but their effects can be devastating.
So, here we are, racing headlong through Spring, knowing that Summer’s just around the corner. Summer – the season of outdoor drinking and dining, the season of tennis and cricket, flat racing and football.
Best Bar None held its annual awards presentation evening at the House of Lords recently, and Complete Licensing was represented in the form of Jim Sollars, one of our compliance experts.
Best Bar None held its annual awards presentation evening at the House of Lords recently, and Complete Licensing was represented in the form of Jim Sollars, one of our compliance experts.
Who knows whether we’ll see a break in the rain which seems to have been a constant companion over the last few months. What we do know is that Spring is upon us – the season for looking forward and getting things in order – including your business practices and licensing matters.
When The Soho Social café and restaurant contacted us they had already been refused an alcohol licence.
Complete Licensing has produced this guide to help you understand what the main public nuisance issues are likely to be for your business, how to assess their impact and how to control them.
It may have been a long time coming, but there was some good news for the hospitality industry on the cusp of the Festive Season.
Here we are at the end of the year once again, and while most of the population is planning nothing more strenuous than a post-prandial stroll on the 25th or a browse through the Boxing Day sales, this is ‘the show’ for the hospitality sector.
Amid all the sprucing up and organising and ordering ahead for the Festive Season, it’s important to remember – and plan for – the big changes to TENs which are almost on us.
Dave Nevitt, one of our environmental health experts, has received a major award.
Licensing Review. A couple of words which, when used in conjunction, might have even a stout-hearted licensee reaching for a stiff drink.
Licensing Review. A couple of words which, when used in conjunction, might have even a stout-hearted licensee reaching for a stiff drink.
Licensing Review. A couple of words which, when used in conjunction, might have even a stout-hearted licensee reaching for a stiff drink.
Licensing Review. A couple of words which, when used in conjunction, might have even a stout-hearted licensee reaching for a stiff drink.
One thing we at Complete Licensing pride ourselves on is giving the best service available to anyone involved in licensing. To that end, we’ve gathered together an advisory team which can rival any in the hospitality sector.
The hospitality industry has to deal with many issues and challenges, but few are more important than the question of vulnerability; not least because – on top of welfare and vulnerability engagement being a moral imperative – you could find yourself facing a licensing review if you don’t make it a priority.
We at Complete Licensing are delighted at the news that one of our clients has been nominated in this year’s awards. Incognito in Kingston upon Thames has been shortlisted as one of the 12 best bars throughout the length and breadth of the country.
You may not want to – given the cliff-edge tumble which hospitality income took during the Covid-19 pandemic – but try casting your mind back to the measures introduced to boost trade.
Remember when youngsters (of whatever gender) used to flutter their eyelashes and plead with the bar staff to let them buy a crafty underage drink?
Let’s be honest, the one thing you have to get right when opening a business – in any sector – is everything.
As the door swings open and a clutch of courageous clients shake the spring squalls from their coats and hair, you may be wondering where those semi-mythical sunny days have got to.
When you’ve dealt with everything from irate clubbers in central London to irate hotel guests, a licensing hearing might seem like a breeze.
Since day one, we at Complete Licensing have always subscribed to the theory that ‘preparation is everything’. The value of this approach to our work was proved yet again recently, when we secured a licence for a Bristol-based arts studio.
Inside knowledge is a valuable asset, and one which can make the difference between winning and losing – essentially, achieving your goal.
Preparation is everything in business, and we were reminded of this twice in recent licence applications.
Preparation is everything in business, and we were reminded of this twice in recent licence applications.
Preparation is everything in business, and we were reminded of this twice in recent licence applications.
Preparation is everything in business, and we were reminded of this twice in recent licence applications.
Stumbling through this disrupted autumn – more a season of blanketing fog and shrivelled windfalls than one of mists and mellow fruitfulness – we can at least look forward to one of the highlights of the hospitality industry’s year.
Does the phrase ‘Ask for Angela’ mean anything to you? Chances are, it does – though if not, you need to think seriously about changing your hospitality venue of choice (or to tell them about it).
All of us at Complete Licensing send our deepest condolences to the Royal Family following the news that Her Majesty, Queen Elizabeth II, has died.
We at Complete Licensing are not political animals and neither, we suspect, are our clients, our website visitors, pretty much the whole of the hospitality industry. Don’t have the time; don’t have the inclination.
Being part of Complete Licensing inner circle means that you’ll be the first to hear about updates and news.