Creating a good trading environment

One thing we at Complete Licensing pride ourselves on is giving the best service available to anyone involved in licensing. To that end, we’ve gathered together an advisory team which can rival any in the hospitality sector.

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Waving through good practice

The hospitality industry has to deal with many issues and challenges, but few are more important than the question of vulnerability; not least because – on top of welfare and vulnerability engagement being a moral imperative – you could find yourself facing a licensing review if you don’t make it a priority.

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Incognito makes name for itself

We at Complete Licensing are delighted at the news that one of our clients has been nominated in this year’s awards. Incognito in Kingston upon Thames has been shortlisted as one of the 12 best bars throughout the length and breadth of the country.

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Here comes summer (apparently)

As the door swings open and a clutch of courageous clients shake the spring squalls from their coats and hair, you may be wondering where those semi-mythical sunny days have got to.

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It’s a wrap for Bristol studio

Since day one, we at Complete Licensing have always subscribed to the theory that ‘preparation is everything’. The value of this approach to our work was proved yet again recently, when we secured a licence for a Bristol-based arts studio.

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Look to the east for cup of good cheer

Stumbling through this disrupted autumn – more a season of blanketing fog and shrivelled windfalls than one of mists and mellow fruitfulness – we can at least look forward to one of the highlights of the hospitality industry’s year.

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Safety first, last, always

Does the phrase ‘Ask for Angela’ mean anything to you? Chances are, it does – though if not, you need to think seriously about changing your hospitality venue of choice (or to tell them about it).

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Help for Households

We at Complete Licensing are not political animals and neither, we suspect, are our clients, our website visitors, pretty much the whole of the hospitality industry. Don’t have the time; don’t have the inclination.

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A wealth of sound advice

The odd silent disco aside, sound – particularly music – is one of the two essentials for a good night out at licensed premises (the other being, er, a drink). Whether it’s a background playlist, a (quick retro reference here..) jukebox, a live session or a full- on, all-systems-blazing DJ set, the soundscape of a pub, bar or club is integral.

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Plotting the right course for your business

Our clients know all about our attention to detail and ‘after sales’ services. We don’t wave goodbye once we’ve secured a good outcome to a licensing issue – we’ll continue to advise, problem-solve and just keep a watchful eye on how a business is being run.

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Oh, Brother – let’s spread the word

They wouldn’t claim to have God on their side, but brothers Brian and Aidan Scarffe have come to an agreement with some of his Earthly representatives which has proved a success despite the recent tough trading conditions.

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Hard work pays off at Playhouse

A lot of hard work on all sides has gone into getting The Playhouse to where it is now, but for our part, that’s our standard service and our promise. You can, of course, ask us to secure your licence and leave it at that, but this Essex venue is proof of the value of keeping Complete Licensing on board.

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Back on the nightclub beat

It’s a bit of a stretch from handling high-end robberies, rough sleepers and disorderly nightclubbers in London’s West End to running a small family business in the West Country. That’s where Richard Bunch found himself a couple of years after his 2016 retirement from the Metropolitan Police.

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Time to knock ‘spiking’ on the head​

One issue which has come to the fore since we were all last regularly gathered together knocking back the mulled wines/craft beers/double vodkas is that of ‘spiking’ – the practice of surreptitiously introducing incapacitating substances to innocent parties’ drinks.

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Put the Festive finishing touches in place

Christmas is coming, the goose is getting fat – and it might be the best option for this year’s Festive feasting, given the anticipated supply chain problems with turkeys. Whatever’s on offer in hotels, restaurants and pubs up and down the country, it seems demand will be high.

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